Terms and Conditions
1. Introduction
These Terms and Conditions (“T&C”) govern the use of services provided by Hey
june (“we,” “us,” or “our”). By engaging our services, you (“Client”) agree to comply with and be bound by these T&C.
2.Service Tiers:
Unless otherwise agreed upon through an updated contract,
june's core service tier is offered at a flat rate of $3,500 per month:
Core Leadership Partnership: Includes an EA for full-time, impactful support.
june's EAs are internally supported by a Client Success Manager for to provide education, support and resources to enhance their productivity for our clients.
Service Customization:
Services will be tailored to the Client’s specific needs, as outlined in the Needs Assessment and Service Agreement.
3. Billing and Payment
Placement Fees:
Placement fees are due upon signing the Engagement Agreement. These fees cover onboarding costs, including HR coordination, job board advertising, and client dashboard setup. Clients may cancel within three business days of signing for a full refund. After this grace period, placement fees are non-refundable.
Engagement Payment Terms:
All payments are due on the 1st of each month unless otherwise agreed. Payments must be made through designated methods specified in the Client’s Service Agreement.
Late Payments:
Payments not received within five business days after the due date may incur a late fee of 1.5% of the outstanding balance per week.
Additional Charges:
Services beyond the agreed scope or tier may incur additional charges, which will be disclosed to the Client in advance.
4. Refund and Reassignment Policy
Client Satisfaction:
june is committed to Client satisfaction. If, within the first 30 days, the Client is unsatisfied with their assigned june EA and has adhered to
june's Quick Start Guide, located in the Client Dashboard, reassignment with another EA may be requested at no additional charge, subject to availability. Reassignment requests are contingent upon resource availability at
june's discretion.
Refund Process:
If reassignment is not feasible, a refund of contractor fees will be issued. Requests must include documentation of adherence to
june’s Quick Start Guide and be submitted in writing to support@heyjune.agency within the first 30 days. Approved refunds will be processed within 10 business days.
5. Cancellation and Termination
Client-Initiated Cancellation:
The Client may cancel services at any time by providing written notice to support@heyjune.agency. Services will continue until the end of the current billing cycle, and no further charges will apply. Partial refunds are not available for mid-cycle cancellations.
Agency-Initiated Termination:
june reserves the right to terminate services for reasons including, but not limited to, breach of these T&C, non-payment, abuse, or misuse of services. The Client will receive written notice, and services will continue through the end of the billing cycle unless otherwise specified.
6. Confidentiality and Data Privacy
Confidentiality:
june acknowledges the importance of confidentiality. All Client information, including sensitive data and intellectual property, will be treated as confidential and not disclosed to any third parties without the Client’s explicit consent, except as required by law. All
june contractors are required to sign Non-Disclosure Agreements (NDAs) to safeguard Client information.
june regularly monitors contractor compliance with NDAs through periodic reviews and audits. However,
june is not liable for any breach of confidentiality or data privacy caused by individual contractors, as they are independent entities.
Data Privacy:
june adheres to data privacy regulations and implements secure data storage practices to protect Client information. Client data will only be accessible to authorized personnel involved in service delivery.
7. Intellectual Property
Ownership of Work:
All work created by
june EAs on behalf of the Client is owned by the Client upon completion and payment of services.
june retains ownership of proprietary materials, templates, or processes used in service delivery, though the Client is granted a limited license to use these resources as part of the partnership.
8. Limitation of Liability
**Scope of Liability:
june is not liable for any indirect, incidental, or consequential damages arising from the services provided, except in cases of gross negligence or intentional misconduct. Total liability shall not exceed the fees paid by the Client within the previous three months. Additionally,
june is not responsible for privacy breaches or misconduct by contractors who are independently bound by NDAs.
Client Responsibility:
The Client is responsible for providing accurate information, maintaining access to necessary systems, and following guidelines to maximize the impact of services.
Disclaimer: june is not a tax advisor or financial professional. Any statements regarding tax-deductibility or financial matters are for informational purposes only and should not be construed as professional advice. Clients are advised to consult with a qualified tax advisor or accountant for guidance specific to their circumstances. june is not responsible for any decisions made based on this information.
9. Dispute Resolution
Governing Law:
These T&C shall be governed by and construed in accordance with the laws of Texas.
Dispute Process:
In the event of a dispute, both parties agree to attempt mediation before pursuing arbitration or legal action. Mediation will take place in the Greater Houston, TX area.
10. Amendments and Modifications
Changes to T&C:
june reserves the right to update or amend these T&C to reflect changes in services, practices, or legal requirements. Clients will be notified of updates at least 30 days in advance of major changes, and continued use of services constitutes acceptance of revised T&C.
Privacy Policy
Hey
june ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information.
1. Information We Collect
We may collect various types of information, including:
- Personal Information: Name, email address, phone number, and other contact details provided directly to us.
- Usage Information: Data on how you interact with our website and services, including IP addresses, browser type, and pages visited.
- Professional Information: Job title, company name, and other details relevant to providing our services.
- Communication Data: Messages, inquiries, and other communications you send to us.
2. How We Use Your Information
We may use your information for purposes such as:
- Providing and improving our services
- Communicating with you about updates, offers, and other relevant information
- Managing and supporting client relationships
- Analyzing website usage to enhance our user experience
- Complying with legal obligations and protecting our rights
3. How We Share Your Information
We respect your privacy and will not sell or rent your personal information. However, we may share your information:
- With Service Providers: To help deliver and improve our services (e.g., payment processors, communication tools).
- For Legal Compliance: To comply with applicable laws or respond to legal requests.
- In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred.
- With Affiliate Partners: Some pages on our website may contain affiliate links to external companies. When you interact with these links, your data may be shared with the respective companies. We encourage you to review their privacy policies to understand how they handle your information.
4. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at start@heyjune.agency.
5. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated terms.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at start@heyjune.agency.
Unless otherwise stated all photography on this website is courtesy of and warrantied by Unsplash or Unsplash+ and no images and likenesses are affiliated to Hey June LLC.