1. Introduction
These Terms and Conditions govern the executive-operations and AI-enablement services provided by HeyJune LLC ("June," "we," "us," or "our") to clients ("you" or "Client"). By engaging our services, you agree to be bound by these terms. These terms apply in addition to any separate Service Agreement signed at the start of your engagement.
2. Services
June offers a set of related services, each scoped and priced individually rather than sold as a fixed membership:
- Snapshot: a self-serve diagnostic built from a defined window of the Client's own Google Workspace calendar and email data
- Audit: a human-led interview engagement
- Enterprise Adoption: a standalone workshop on AI adoption, governance, and usage guardrails
- Build: implementation of systems, workflows, or automations identified through a Snapshot, Audit, or Enterprise Adoption engagement
- Embedded: an ongoing monthly retainer, covering a set number of hours and billed hourly beyond that, to maintain and adjust systems already built
The specific scope, deliverables, and price for any engagement are agreed upon during the discovery call and confirmed in writing before work begins. June is a sole-practitioner engagement unless a Service Agreement states otherwise, meaning services are performed by June's founder, not a staffed team of contractors, except where a Service Agreement names an additional contributor.
3. Payment terms
One-time engagements. Snapshot, Audit, Enterprise Adoption, and Build are billed as scoped, one-time engagements. Payment timing (in advance, on completion, or split) is set out in your Service Agreement.
Embedded retainer. Embedded is billed monthly in advance for the hours included in that month's retainer. Hours used beyond the included amount in a given month are billed at the hourly rate stated in your Service Agreement, invoiced at the end of that month.
Additional services. Any work requested beyond the agreed scope of an engagement will be disclosed and priced in advance. No out-of-scope work is undertaken without written approval.
Price changes. For an active Embedded retainer, June will provide at least 30 days' written notice before any change to the retainer fee or hourly overage rate. Continued use of services after the notice period constitutes acceptance of the updated pricing. One-time engagements already scoped in a signed Service Agreement are not affected by later price changes.
All payments are processed through secure, PCI-compliant payment systems. June does not store payment card data.
4. One-time engagements
Snapshot, Audit, Enterprise Adoption, and Build engagements may be canceled in writing before work begins for a full refund of any advance payment. Once work has begun (including, for Snapshot, once your data has been analyzed and a report generated), the engagement is considered delivered and is non-refundable, except as your Service Agreement otherwise provides.
5. Embedded retainer
You may cancel an Embedded retainer at any time by providing written notice to start@heyjune.agency. Service continues through the end of the current billing month. No partial refunds are issued for a mid-month cancellation, and no further charges apply after that month ends.
6. June-initiated termination
June reserves the right to terminate an engagement for cause, including non-payment, breach of these terms, or abusive conduct. Written notice will be provided, and, for Embedded, service will typically continue through the end of the current billing month unless the breach requires immediate termination.
7. Effect of cancellation
Upon termination of an Embedded retainer, June will provide a brief transition summary of open items and any documents or outputs created on your behalf. June's proprietary methodology, prompts, templates, and internal tooling remain the property of HeyJune LLC and are not transferred to the Client. Access to any Client-owned tools or accounts is removed within five business days of the engagement ending.
8. Confidentiality
June treats all Client information as confidential: organizational data, personnel information, financial information, communications, and any materials shared as part of an engagement. We do not disclose Client information to any third party without explicit written consent, except as required by law or as described below for the specific tools that deliver each service.
9. Snapshot: data access and handling
Snapshot connects to your Google Workspace account (Gmail and Calendar) through Google's own OAuth authorization; access is read-only. Snapshot cannot send email, delete anything, or modify your calendar. Raw data is processed only long enough to generate your report: calendar and email statistics are computed first, and only aggregated patterns and a small number of representative examples, not your full inbox or calendar, are sent to Anthropic's API to generate the report itself. Nothing is stored by June beyond what's needed to produce that one report. You can revoke June's access at any time from your Google Account's third-party access settings.
10. Knowledge Base chatbot: data access and handling
Where a Build includes a Knowledge Base chatbot, the underlying content is a single file maintained by June and the Client together, containing only what the Client has chosen to document, and team members access it through a shared password rather than individual accounts. Questions submitted to the chatbot are sent to Anthropic's API to generate a response, grounded strictly in that file.
11. Enterprise Adoption workshop
The workshop does not require access to any Client systems or data. Any organizational examples discussed during the session are used solely to make the framework concrete and are not retained by June afterward unless the Client asks for materials to be adapted for internal use.
12. Third-party processing
Snapshot report generation and Knowledge Base chatbot responses are processed using Anthropic's Claude API. Data sent to Anthropic for these purposes is subject to Anthropic's own API terms and data-handling practices, in addition to this policy. June selects and configures these tools but does not control Anthropic's underlying infrastructure.
13. Communications opt-out
You may opt out of communications from June at any time by clicking the unsubscribe link in an email or contacting start@heyjune.agency.
14. Client ownership
Work product created specifically for you (reports, workflows, documentation, and configurations built as part of a Build or Embedded engagement) becomes your property upon completion and receipt of payment for the applicable engagement or billing period.
15. June's proprietary materials
June retains ownership of its underlying methodology, prompts, report templates, diagnostic logic, and any reusable tooling (including the Snapshot and Knowledge Base chatbot codebases) used to deliver services. You are granted a limited, non-transferable license to use anything built specifically for you as part of your active engagement; June's underlying tooling itself is never transferred.
16. Limitation of liability
June is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including lost revenue, missed opportunities, reputational harm, or data loss, regardless of whether June was advised of the possibility of such damages.
Total liability cap. June's total liability to you for any claim shall not exceed the fees paid by you for the specific engagement giving rise to the claim, or, for Embedded, the fees paid in the one month immediately preceding the claim.
AI-generated output. Snapshot reports and Knowledge Base chatbot responses are generated using AI and are provided as diagnostic aids, not guaranteed conclusions. You are responsible for independently verifying anything materially important before acting on it.
17. Client responsibilities
You are responsible for providing accurate information, maintaining any access June needs to perform agreed services, and responding to requests for approval or input in a timely manner. June's ability to deliver services depends on your cooperation and timely communication.
18. No professional advice
June is not a legal, financial, tax, or HR professional. Information provided in the course of service delivery is for operational and organizational support only and does not constitute professional advice. Consult a qualified professional for matters requiring legal, financial, or regulatory guidance.
19. Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.
20. Dispute resolution
In the event of a dispute, both parties agree to first attempt resolution through good-faith direct communication. If that doesn't resolve the issue within 30 days, both parties agree to attempt mediation before pursuing arbitration or litigation. Mediation will take place in the Greater Houston, TX area.
21. Amendments
June may update these terms at any time. For material changes, we will provide at least 30 days' written notice. The most current version is always available at heyjune.agency/legal.html.
22. Information we collect
- Contact information: name, email, phone number, and organization, provided directly to us
- Google Workspace data (Snapshot only): calendar and email metadata and content, accessed read-only through Google's OAuth consent flow, for the sole purpose of generating your report
- Usage information: IP address, browser type, and standard web analytics from visiting our website
- Communication data: messages and correspondence sent to us
23. How we use your information
- Delivering the specific service you've engaged
- Communicating with you about your engagement
- Improving our website and service delivery
- Complying with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
24. How we share your information
- Service providers: Anthropic (for Snapshot report generation and Knowledge Base chatbot responses), Google (for Snapshot's calendar/email connection), Netlify (hosting), and scheduling/payment processors necessary to deliver services
- Legal compliance: when required by applicable law or valid legal process
- Business transfers: in the event of a merger, acquisition, or sale of assets
25. Your privacy rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. For Snapshot specifically, you can revoke Google account access at any time directly from your Google account settings, independent of contacting us. To exercise any other right, contact start@heyjune.agency; we respond to verified requests within 30 days.
26. Security
We take reasonable technical and organizational measures to protect your information, including using read-only access wherever possible and avoiding unnecessary data retention. No internet transmission is entirely secure, and we cannot guarantee absolute security. In the event of a breach affecting your personal information, we will notify you as required by applicable law.